How to Fix Netgear Orbi Not Connecting To Internet?

As technology is advancing at an incredibly fast pace, our need for constant and super-fast internet connections increasing. Netgear is one of the most popular manufacturers and it offers a wide range of reliable goods.

One of the best products of Netgear is the Orbi router. It provides security and high-speed internet to its customers. Like every other device, users can encounter issues with the Orbi router as well. One of the common problems that Orbi router users have faced is Orbi router won't connect to the internet.

There are several reasons why this problem may occur. Worry not, as here we are available with the different solutions that you can apply to fix this problem. Before we move on to the solutions, let's first get to know what leads to this issue in the first place. 

What Leads to the Orbi Router not Connecting to the Internet Problem?

In case you are encountering Orbi connection issues, then that problem can occur due to a variety of reasons.

Below, we have stated some reasons that may lead to Orbi not connecting to the internet problem. 

  • Defective connections
  • Hardware or software issues
  • Problems with the device
  • Issues with the Internet service provider

It becomes easier to fix the problem if you know the cause of your problem. Now, let's move on with the solutions to fix the Orbi wifi not working problem. 

How can I Fix the Orbi Router, not Working Issues? 

Below, we have listed some troubleshooting solutions to fix the Orbi router not working problem. 

1) Make Sure There is an Appropriate Connection

Before you move on with other Orbi troubleshooting solutions, it is wise for you to check if your Orbi router is properly connected or not. This requires you to double-check all the wires like ethernet, coaxial, and power.

Ensure that these wires are properly plugged in. Also, check all the wires are tightly connected. Orbi routers are very user-friendly and their installation is very easy. To make the whole process faster and easier, they have created an app. 

2) Restart Devices

In case your router is properly installed but Orbi keeps losing internet connection, then you need t to reset all your devices. As Orbi is connected to the modem provided by your ISP, it requires a restart.

Just hold down the off button for at least 15 seconds or disconnect it from the power source. Repeat the entire process with a modem and then wait for a while before you turn it on again. Once the devices are reconnected, your Orbi router not working issue will get fixed. 

3) Adjust the Location of Your Router

If your router is kept very close to other devices and does not have enough space to cool down, then you may experience issues in transmitting the wireless signal from your home or workplace.

For the optimum performance of the router, you need to keep it on a shelf where there is enough room and proper ventilation. This will prevent your device from overheating and will provide a stronger Wi-Fi signal. 

4) Perform a Factory Reset

If your issue with the connection is still persisting, then you need to factory reset your Orbi router. This can easily be done by pressing the reset button on your router. You need a sharp object to press the reset button located at the back of your router device.

The reset process will take a few seconds to complete and then your router will be reconnected. All the information related to passwords and logs will get deleted and a fresh connection will be formed to fix the problem. 

5) Replace Your Modem

If there is a hardware problem, then you must check by Orbi Not connecting to Internet your router to another modem. This will help you in determining whether the problem is with the ISP, modem, or router. If you get a chance, then you must connect your Orbi router to a different modem. You can also use the modem of your neighbor for testing. 

6) Reinstall Orbi 

If none of the above-mentioned solutions are helping you fix your problem, then you can get your issue resolved by reinstalling the Orbi Wi-Fi system. This can be done using the Orbi app. You can also do it manually if you like. For this, you just need to access the web interface of your router. This will resolve your connection issues and fix all your problems.

  •  Suraj Singh
  •  Last Update: 20 Feb 2024

DISCLAIMER : Netgaer Router Help is an independent Technical Support Provider. We are not affiliated to any 3rd party brand unless specified. Call vendor for direct Support.