How to Netgear Modem Router Combo Not Working?

A WiFi router and a modem are combined into one Netgear cable modem router. It implies that the gadget will have both router and modem functionality. On the other hand, occasionally, the gadget quits.

Is the Netgear modem/router combo not functioning for you, too? If so, you can make it work with the aid of this blog. The solutions are listed below, and you can quickly resolve the problem by using them. Continue reading.

Not Functioning Netgear Modem Router Combo

1. Verify the cable line's power levels

Examining the cable line power levels connected to your modem router combo is an excellent place to start when troubleshooting. It would help if you viewed the device's upstream and downstream power levels for this. Here are the steps to follow to access the modem router login portal and verify the same:

• Open a web browser linked to the router's network on a client device, such as a laptop, computer, or smartphone.

• Use the IP address http://192.168.100.1 to access it.

• Enter your cable modem router's username and password. Admin is the user name, and password is the default password.

• When the BASIC Home page appears, select the Cable Connection option.

• The power levels upstream and downstream are now visible.

A good value is when the downstream power levels fall between -7 and +7dBmV. But 38–48 dBmV are the ideal upstream power levels. Should the value change, you may need to contact your ISP.

2. Remove Splitters

Does the Netgear modem router combo have any network splitters between it and your cable line? A network splitter divides the internet connection, causing two devices to share one Ethernet signal. Because of this, you won't need two different cables to connect to two networks.

Network splitters, however, also lower the cable line's signal quality. Thus, take immediate action to remove any network splitters that may be present in your cable line.

3. Upgrade the Firmware Version

Any networking device's firmware significantly influences how well it performs. Remember that a device displaying an out-of-date software version begins to lack all of the newest features and technologies available on newer models.

Your Netgear modem router combo has a good chance of functioning again if you update the firmware. You can use these steps as a guide to verify the firmware version of your modem/router combination:

• On a device linked to the router's network, open a web browser and go to routerlogin.net or http://192.168.100.1.

• Enter your cable modem router's username and password.

• Look for the Advanced option on the BASIC Home screen.

• Go to Administration > Firmware Update/Router Update.

• Choose Check to allow your router to search for updated firmware.

• If a new firmware version is available, select Yes.

Is the Netgear modem/router combo operating at this point? We hope your modem router is operating correctly after you update the firmware and remove the network splitters. If the issue persists, you may determine that your device is not activated. As a result, you are advised to use the self-activation process to activate it.