Netgear Orbi Purple Light: How to Fix this Common Problem

Mesh routers are a godsend for those who live in larger homes and experience frequent dead zones. I can't think of anything more enraged than attempting to set up your custom-built computer only to discover that the room you're in does not have Wifi. Unfortunately, mesh systems can be problematic at times.

Few products compare to Netgear's exceptional Orbi in this niche of WiFi devices. Having said that, several people have reported problems with the product due to ambient  Netgear Orbi Purple Light. This indicates that the Orbi is unable to connect to the internet or that your satellites are not correctly pairing with it.

6 Solutions for Repairing the Netgear Orbi Purple Light

Before we get into the relatively simple solutions, it's worth noting that the color of the light indicates what's going on with your Orbi device. If the color is purple, as it is now, it has failed to connect to the satellites or the internet.

If it's orange, you have a connection, albeit a poor one at best. Finally, if your Orbi is blue, you have a reliable connection and the sync was successful.

1- The Orbi Must be Reset.

To everyone's relief, the most effective solution to a technical problem is also the simplest. You don't need a comprehensive guide to figure this one out, as the name suggests.

Step 1:To be thorough, we will disconnect the modem as well as the Orbi.

Step 2: Turn off the modem and unplug the Orbi from it.

Step 3: Perform five minutes of transcendental meditation (or simply wait five minutes), then reconnect your modem.

Step 4: Give it a second to fully boot up.

Step 5: You can now reconnect your Orbi and the reset should be finished.

2- Examine the Connected Lines

I understand how irritating and condescending it can sound to be asked if something is plugged in, but ethernet cables can be finicky at times. Whether or not you believe you have touched the cables, you should go ahead and double-check that they are all properly plugged into their ports.

The small clip that clicks in when you plug your ethernet cable into its port can become loose or unresponsive, making the ethernet cable connection much worse. This can result in slow connections or an Orbi router that refuses to change its annoying purple or orange hues.

3- Syncing Should be tried again. Your Satellite and Orbi

Step 1: Don't be put off by the terminology; this solution is simple and straightforward. If you follow the instructions below, there should be very little chance of getting it wrong.

Step 2: Locate the Orbi device's Sync button (It will be directly next to the Internet and Ethernet ports).

Step 3: Now, go to your satellite and press the Sync button; make sure you do this in less than 120 seconds.

Step 4: Allow some time for the two to synchronize.

Step 5: If you did everything correctly, your Orbi will flash white, indicating that it is currently connecting to your satellite or attempting to do so.

4-  Examine Your Internet Service Provider for Outages

If you are having difficulty accessing the internet, it is possible that it is beyond your control. The simplest way to figure this out is to contact your internet service provider and explain your situation. In the same vein, you can go to their website and search for outages in your area; this will give you a better understanding of what and why you are experiencing these problems.

While there are other websites you can use in addition to your internet service provider to determine if there are internet outages, your provider is likely to give you the most informative reason as well as an estimate of when it will be back up and running.

5- Orbi Factory Reset

We try not to be too hasty in recommending a factory reset, as this will result in the loss of your passwords, settings, and configuration. But, if nothing else works, you may have to wipe the device clean. If you need a step-by-step guide on how to factory reset an Orbi, we've got you covered.

6- Contact Netgear.

If you are still experiencing issues with your Orbi, you should contact a Netgear employee to see if they have any solutions. All of their contact information can be found on their website.

Conclusion

Hopefully, these solutions have resolved your problem, and you're only reading the conclusion because you're impressed by my ability to construct sentences.

If not, malware or viruses may be interfering with your connection, your Orbi may be performing system diagnostics, or your Orbi may require inspection for potential internal issues. Regardless, technological issues can be time-consuming and disrupt your day's efficiency. Hopefully, this article has helped you get some order back into your hectic schedule!